Shaftec Parts Warranty Returns, A Copy Must be attached to the part that is returned.

Labour claimed*

If YES, the following documents are required:
 1. Original Invoice

 2. Subsequent Invoice




The paperwork is required to verify the length of time the unit has been fitted and the mileage covered.

IMPORTANT If part returned has a claim for labour this must be declared when completing this form


Full particulars of Claim

Part 1

Purpose for which vehicle was used

Have the items been fitted

Part 2 (If applicable)


Details of Vehicle

Faulty is NOT an adequate statement and will delay processing claims.
If labour claimed


Customer Declaration

The information detailed is true & accurate and represents the total claim in respect of goods returned

Technical support

We have 5 technical lines with 4 dedicated technical support assistants who are on hand from Monday to Friday 8.00 – 17.30 on 0844 257 1818. 

Our technical support line takes in excess of over 4,000 calls per month, taking problems away from you by speaking direct to your customer. Technical is an essential means of support for our customers, backed with over 50 years of collective knowledge on all of our products.