Shaftec | DRIVE. STEER. STOP. Remanufactured or new, it's what we do

Shaftec Parts Warranty Returns, A Copy Must be attached to the part that is returned.

PRINT WARRANTY

Seller's Name

Seller's Address

Seller's Telephone

Garage Name

Garage Address

Garage Telephone

Claim No.

Date

Returns note no.

Labour claimed*

Yes
No

If YES, the following documents are required:
1. Original Invoice

2. Subsequent Invoice

Upload Documents

The paperwork is required to verify the length of time the unit has been fitted and the mileage covered.

IMPORTANT If part returned has a claim for labour this must be declared when completing this form

Full particulars of Claim

Part 1

Qty*

Part No.*

Description

Original invoice no.*

Purpose for which vehicle was used

Private
Commercial

Have the items been fitted

Yes
No

Part 2 (If applicable)

Qty

Part No.

Decription

Original invoice no.

Details of Vehicle

Make

Model

Year

Engine Type/Size

Vehicle Reg*

Chassis no.

Date Fitted*

Mileage

Date Removed*

Mileage

Usage

Precise details of fault claimed*

Faulty is NOT an adequate statement and will delay processing claims.

Please detail fitting procedures followed when fitting the part*

If labour claimed

Customer Declaration

Customer name*

Customer Email*

Customer Telephone

The information detailed is true & accurate and represents the total claim in respect of goods returned

Yes

Technical support

We have 5 technical lines with 4 dedicated technical support assistants who are on hand from Monday to Friday 8.00 – 17.30 on 0844 257 1818.

Our technical support line takes in excess of over 4,000 calls per month, taking problems away from you by speaking direct to your customer. Technical is an essential means of support for our customers, backed with over 50 years of collective knowledge on all of our products.